Hey Ashley,
I know you’re still out on maternity leave and probably enjoying time with your new baby, but I wanted to send a quick note.
You began the process of assisting us with printing for our event that’s happening tomorrow and then connected me with your gal Donya as you would be gone on maternity leave. As you probably know with event planning, there are always small details that get mixed up or messed up and it makes things very difficult. I was waiting for quite some time to get final design completed on our programs and table numbers and barely received them this morning (our event is tomorrow!) Frantically, I talked with Donya to see if it was even still possible to get these items printed on such short notice. She was SO pleasant to work with. I know it would have been very easy for her to be upset or bothered by a customer needing something with such quick turnaround and short notice, but she did not displace discontent even once. She even managed to have the items delivered so that I wouldn’t have to make my way all the way out to Valley Center. I don’t know if these kinds of gestures mean a lot to others, but it really means a lot to me.
Our organization is so small with only 3 staff and we’re constantly fighting just to stay afloat so we can serve women. So to come by someone who makes even the smallest process so seamless is really a blessing and I’m very grateful. I’m thankful for you and your business and the employees who work with you. I will absolutely be pumping up and promoting your business every chance I get. THANK YOU THANK YOU THANK YOU!!!!